Two Approaches to Dealing With Problems in Conflict


Dealing with problems might be a tricky affair especially when one has to manage people. There are various approaches to dealing with problems. This paper focuses on the approaches one would take to manage problems that relate to day-to-day lifestyles. The essay presents ways of solving human problems by managing performances. The approaches considered for this paper include problem management through utilizing the command procedures or the modest proposal procedures. In both cases, the administrator must have well-established and clear rules or regulations upon which people should adhere or act accordingly. Policies, goals and procedures form the regulations for governance.

Managing Problems through Command Vs Modest Proposal

The command calls for the administrator to instruct while others follow procedures. In most cases, the command approach often picks the negative sides of the situation, for instance, a parent would wish to set up house regulations. The rules are frequently broken due to the parent’s negative implications. On the other hand, managing problems through proposal brings out the aspects of discipline traits as a way of encouraging rather than forceful actions.

Today, authoritative commands seem part of human nature depending on the category of management. There is need to avoid recognizing the negative words of instructing such as “do not, cannot or must not” Lussier and Achua (222). Using the command language to stop someone especially children from doing what is inappropriate triggers their mind to doing it, unless when provided with an appropriate alternative. For example, if a parent says, “stop watching television now.”

The child will desire to know reasons for the command, become curious about what might happen next or what program is on air that the parent does not want them to watch. This form of solving uncertainty cannot work well compared to the modest style of dealing with the same problem. For instance, if the parent says “stop watching television now, and help in preparation of dinner”. The first part of the instruction is a simple and polite request and the second strengthens the command by forming an alternative that triggers disciplined action.

The main difference between modest and command styles of solving problems depends on one’s lifestyle. A well-managed problem-solving lifestyle does not necessarily translate to enjoyable life, compared to supportive behaviors that always translate to happiness, confidence, and responsibility. People always want to seek acceptance for what they do but repel against direct commands from their supervisors. The disappointments and frustration brought about by failure need the administrator’s support or guidance but not rules. Modest proposal consequently encourages, while direct command may appear as a force towards what is right.

In management of human-related conflicts or problems through proposal mechanism, one is able to initiate discipline and thus trigger well-managed behaviors. When a child learns the best way of communicating from family members, friends or teachers through imitation of their behaviors it is a good example of a proposed mechanism. Children brought up in a morally acceptable manner know what is acceptable and what is not, they therefore have good behaviors.

Most parents will experience resistance over what is right, when the children start learning to be independent. This is a normal part of development because children will try to find their identity. Regardless of the situation, establishing discipline in the right manner during early ages strengthens guidance over time. According to Lussier and Achua (222), this is the reason why children come back to their parents for approval. For that reason, it is very important to show devotion but at the same time strongly indicate disagreement over indiscipline.

Modest proposal way of managing predicaments or solving problems also entails sensitivity analysis. One has to analyze hypothetically, logically, or substantially, the factors that can cause conflicts or lead to other problems. The definition of this approach is a procedure of examining impacts over changes and their effects as outputs. One has to evaluate reasonable limits for change and the impact on individuals.

This approach determines the viability or validity of an action, thus encouraging performance. The procedure also assists in solving problems through encouraging good responses or human reactions to circumstances. When there is a positive reward or a viable alternative for an action, a person reacts in a good manner to gain control. The positive signals aim at receiving intrinsically rewarding stimuli. A human being can work tirelessly in accordance with stipulated measures, for a reward such as a paycheck.

Contrary, misbehavior is a negative reaction due to pressure from forces of command for instance, mistreatment triggers anxiety, thus causing someone to act in a manner that enables them to gain some form of happiness from the situation. The similarity between forceful command and the modest proposal is on the reasoning that, they both bring about new ways of thinking, in order to overcome various problems such as anxiety or depression. In contrast, the proposed approach of management is by nature an attention-seeking procedure, while forceful command entails techniques to enhance primary functionality of optimization or delineation of the differences.


A good conflict or problem-solving process exposes the unfulfilled commitments, but provides alternatives and encourages sharing of real opinions. Good policies and procedures for solving conflicts or problems are thus clear and precise. They define the requirements and expectations that are result-driven. The results equally require mutual understanding, interdependent and provide positive results.

Works Cited

Lussier, Robert. In addition, Achua, Christopher. Leadership: Theory, Application, & Skill Development. Canada: Cengage Learning Press. 2009. Print.